Notice of Privacy

NeoMedics® is committed to keeping your privacy protected and working with the most up-to-date technology that provides the most powerful and secure online experience. By using our site, the user authorizes the use of the data described here.

The privacy notice is part of the use of the NeoMedics® website www.neomedics.mx

Medquality Group, S.C. ( NeoMedics ® hereinafter), with address at Río Guadalquivir 301 D, Col. Del Valle, San Pedro Garza García, Nuevo León, México, C.P. 66220 and telephone +52 (81) 8335-0270 and +52 (81) 8335-4961, is responsible for protecting and safeguarding your personal data to avoid damage, loss, destruction, theft, loss, alteration, as well as non-treatment authorized of your personal data.


Personal data

The information must always be true and complete. The user will respond at all times for the data provided and in no case NeoMedics® will be responsible for their veracity.

The information requested from the user on the www.neomedics.mx site is: full name, contact telephone numbers and email. Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of the Legislation. The confidentiality of personal data will be maintained by establishing and effectively maintaining administrative, technical and physical security measures, to prevent damage, loss, alteration, destruction, use, access or improper disclosure.

NeoMedics® does not collect sensitive personal data from citizens that refer to ideological data (ideological, religious, philosophical or moral positions), political opinions, union affiliation, health status physical or mental, genetic information, life or sexual orientation, ethnic or racial origin.


Use of information

By providing information in the contact form or subscription to the newsletter, data will be collected in order to contact users and potential customers when necessary to complete the purchase procedures. Likewise, NeoMedics® will use the information obtained to: provide efficient service, inform about new products or services that are related to the one acquired by the client, comply with contracted obligations with our clients, inform about changes in our products or services and provide better customer service.

Upon entering the page, NeoMedics® will automatically receive the Internet protocol with the address of your computer (IP) in order to provide information that helps us learn more about your browser and your operating system.

Internet advertising: with the user’s authorization, emails will be sent about our store, new products and any other updates that may be of interest to them.


Third Party Services

NeoMedics® does not transfer information to third parties.


Limitation of use and disclosure of information

In our notification program for promotions, offers and services via email, only NeoMedics ® has access to the information collected. This type of advertising is done through notices and promotional email messages, which will only be sent to registered users for that purpose, this indication may be modified at any time by sending an email to info@neomedics.mx

Also, NeoMedics® may disclose personal information only if we are required by law to do so or if the user violates our terms of service.


ARCO Rights (Access, Rectification, Cancellation and Opposition

As the owner of personal data, the user may have access, rectify, cancel or oppose the use of their information, by sending their request directly to the email info@neomedics.mx specifying in the subject the right they wish to exercise.

Similarly, when the user so wishes, they can revoke the consent they have given us for the processing of their personal data, so that we stop using them. To do this, you can do it by opening any email from NeoMedics® , at the bottom go to “If you no longer want to receive these emails click here”, and you will be directed to a page where you will enter your email and click on “Unsubscribe” to unsubscribe from the list.


Use of cookies

Cookies are small pieces of information that are sent by the website to your browser and are stored on your computer’s hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors. or activities carried out by the user within our sites.

In some sections of our site we require that the client have cookies enabled since some of the functionalities require them to work. The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated. If the user wants to disable cookies, they must do so directly in their internet browser.



By clicking on links on our page, you may be directed to sites outside ours. NeoMedics ® is not responsible for the privacy practices of other sites and we encourage you to read the privacy notices of those sites.


Consent to use only for adults

We do not request personally identifiable information from minors. By using this site, the user declares that they are at least the age of majority in their state or province of residence. Minors should always request permission from their parents or guardians before sending personal information to another user who is online or entering it on any website. If we identify that a minor has entered information, it will be automatically deleted.


Changes to the privacy policy

NeoMedics® reserves the right to modify this privacy policy at any time, if so, you will be promptly notified in the Privacy Notice section of the site. Any changes or clarifications will take effect immediately after they are posted on the website.


Acceptance of the terms

This privacy statement constitutes a legal agreement between the user and NeoMedics® .

If the user uses the services of this website, it means that she has read, understood and consented to the terms set forth above.

To resolve any questions in this regard and anyone referring to this privacy notice, you can contact us at info@neomedics.mx



If the user considers that her rights regarding the protection of personal data have been violated, she has the right to go to the corresponding authority to defend the exercise of it. The authority is the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), its website is: www.inai.org.mx

Last update date: September 14, 2017